I’ve lost my ticket. ¿What can I do?
It is only possible to travel with a valid ticket the one should be exchange for a bracelet when you ride the bus for the first time. It is mandatory to keep your bracelet during the whole day for hop on & hop off the buses. If you lose it or take it off, you won´t be able to hop on the bus again. It’s customer responsibility to ensure that the ticket has been given during the purchase, if not, claim personnel at that moment.